Returns & Exchanges

We want you to love your Merry People boots, which is why we offer a 30-day return and exchange window for all items in original, unworn condition. Whether you need a different size or a different color, our process is designed to get you back outside as quickly as possible.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Choose Exchange or Refund

Select whether you would like to exchange your item for a new size or color, or receive a full refund to your original payment method.

3

Pack and Label

Place your unworn boots in their original packaging and attach the prepaid shipping label provided through our portal.

4

Drop Off and Track

Hand your package to the designated courier and keep your tracking number handy; we will process your request within 5-7 business days of receipt.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing